The effects of new ways of working (NWW) on employees’ well-being and happinessa theoretical overview

  1. M. Ángeles López Cabarcos 1
  2. Analía López Carballeira 1
  3. Carlos Ferro Soto 2
  1. 1 Universidade de Santiago de Compostela
    info

    Universidade de Santiago de Compostela

    Santiago de Compostela, España

    ROR https://ror.org/030eybx10

  2. 2 Universidade de Vigo
    info

    Universidade de Vigo

    Vigo, España

    ROR https://ror.org/05rdf8595

Revista:
Esic market

ISSN: 0212-1867

Ano de publicación: 2025

Volume: 56

Número: 1

Tipo: Artigo

DOI: 10.7200/ESICM.56.341 DIALNET GOOGLE SCHOLAR lock_openAcceso aberto editor

Outras publicacións en: Esic market

Resumo

Purpose: New ways of working (NWW) is an emerging trend in contemporary organisations, driven by the need to be flexible and adapt quickly to changes. Thus, NWW provides employees with greater control over their working time, also increasing their autonomy with the support of ICTs. However, the adoption of flexible work arrangements can be a source of a wide range of concerns, which can influence employees’ well-being and happiness at work. This research aims to develop an overall framework to guide future research on new flexible work models. Methodology: This theoretical overview proposes to analyse the influence of e-demands (technostress, e-work-life balance, etc.) resulting from NWW adoption on employees’ e-well-being (e-psychological well-being, e-emotional exhaustion, etc.) and e-happiness. To mitigate the potential negative effects of NWW practices, both organisations and employees should identify personal e-resources (e-psychological capital, e-work self-efficacy, e-psychological empowerment) and job e-resources (e-engaging leadership, e-work effectiveness) that can serve as effective moderators to promote employees’ well-being. Results: The proposed model attempts to provide an overview based on available knowledge about the relationships between e-demands, employees’ e-well-being and personal and job resources in e-work contexts. Practical implications: This research aims to shed light on the need for effective strategies to adapt the NWW to work environments characterised by higher levels of flexibility and the intensive use of ICTs, with the aim of guaranteeing employees’ well-being, health and happiness, and achieving better results.

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Fonte de datos: Dialnet